Privacy Policy

Cheap Direct Mail ("we," "us," or "our") operates cheapdirectmail.com and provides direct mail printing and mailing services. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

We collect information you provide directly to us, including:

• Account registration details (name, email address, password)
• Billing and payment information (processed securely via Stripe — we do not store full card numbers)
• Mailing lists and recipient data you upload for your campaigns
• Artwork and design files you upload
• Business name, address, and contact information
• Communications you send to us (email, support requests)

We also automatically collect certain technical data when you visit our site, including IP address, browser type, pages visited, and referring URLs via cookies and analytics tools (Google Analytics, ProjectCrumb).

2. How We Use Your Information

• To process and fulfill your direct mail orders
• To create and manage your account
• To charge you for services and send receipts
• To communicate with you about your orders and account
• To send transactional emails (order confirmations, tracking updates) via Mailgun
• To improve our website and services
• To comply with legal obligations

3. Mailing List Data

Any mailing lists or recipient data you upload to our platform are used exclusively to fulfill your direct mail campaigns. We do not sell, rent, or share your recipient lists with any third party. We retain uploaded list data only as long as needed to complete your campaign and for legally required recordkeeping periods.

4. Payment Processing

All payment transactions are processed by Stripe, Inc. We do not store your credit card number, CVV, or full payment details on our servers. By submitting payment information, you also agree to Stripe's Privacy Policy at stripe.com/privacy.

5. Sharing of Information

We do not sell your personal information. We may share information with trusted third-party service providers who assist us in operating our platform, including:

• Stripe — payment processing
• Mailgun — transactional email delivery
• Google Analytics — website analytics
• DigitalOcean — cloud hosting infrastructure
• USPS — as required to process and deliver your mail pieces

We may also disclose information if required by law or to protect the rights, property, or safety of our business or others.

6. Data Retention

We retain your account and order information for as long as your account is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account by contacting us at hello@cheapdirectmail.com.

7. Security

We use industry-standard security measures including SSL/TLS encryption, secure password hashing, and access controls to protect your data. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Cookies

We use cookies to maintain your session, remember preferences, and collect anonymous analytics data. You can disable cookies in your browser settings, though this may affect certain functionality of the site.

9. Your Rights

You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, contact us at hello@cheapdirectmail.com. California residents may have additional rights under the CCPA.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Cheap Direct Mail
9903 Santa Monica Blvd., Suite 366
Beverly Hills, CA 90212
hello@cheapdirectmail.com
(213) 329-3019